Privacy Policy
Effective Date: 30/07/2024
This policy explains how we collect, use, disclose, and protect your information when you use our services.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
1.1 Personal Data
Contact and Identity Data: Includes first name, last name, date of birth, billing address, email address, and telephone numbers.
Financial Data: We may collect financial data when booking directly, although when booked through a third party (calendly) we will not collect or store this data.
Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.
Health Data: Includes information about your health, fitness, and medical conditions that you provide to us.
2. How We Use Your Information
We use your information in the following ways:
To provide our services: We use your personal data to deliver the services you have requested, including HBOT treatment programs.
To manage your account: We use your data to manage your registration as a user of our services, including handling your subscriptions, payments, and any queries or complaints.
To communicate with you: We use your contact information to send you service updates, newsletters, and promotional offers.
To improve our services: We analyze your data to improve our services, website, and overall customer experience.
To comply with legal obligations: We may process your data to comply with legal requirements or respond to lawful requests by public authorities.
3. Legal Basis for Processing
We will only process your personal data where we have a legal basis to do so. The legal bases for processing your data include:
Consent: Where you have given us explicit consent to process your data, by contacting us through our website you automatically consent to this policy.
Contractual necessity: Where processing is necessary for the performance of a contract with you.
Legal obligation: Where we need to comply with a legal or regulatory obligation.
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
4. Data Sharing
We may share your personal data with:
Service providers: Third parties who provide services on our behalf, such as payment processors and IT service providers. Currently this only happens on a very limited basis, if ever.
Legal and regulatory authorities: When required by law, regulation, or legal process.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We will always avoid physical records where possible and immediately destroy ones which are no longer relevant.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Data Protection Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Access your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at justbreathehyperbarics@gmail.com.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes we make will be posted on this page. We encourage you to review this policy periodically for any updates or changes.
10. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Just Breathe Hyperbarics
181 Priory Rd, Muswell Hill, London N8 8NB